Lemon Laws and Consumer Protection
You may be wondering what happens when unfortunately someone ends up with a lemon car. What happens then? In most states, the buyer would be compensated or the vehicle will be bought back by the manufacturer. This varies in different states providing different levels of protection for such situations.
State Lemon Laws
There are lemon laws in place for all fifty states and the District of Columbia for situations like these, although the lemon law in place varies in terms of scope of protection and eligibility across these states.
In most states, the consumer is legally expected to receive a vehicle replacement or a full refund from the automaker if a substantial defect cannot be repaired in four attempts. These consumer protection statutes also declare a vehicle a lemon if it doesn't move or drive for thirty days within the first 12 to 24 months or 12-000-18,000 miles.
There are some states where the manufacturer has only two attempts to fix the vehicle and correct the issue before the vehicle gets declared as a lemon. Afterall, we're talking safety here and the lives shouldn't be put at risk.
The Magnuson-Moss Warranty Act
On the federal level, consumers are still protected. The Magnuson-Moss Warranty Act is a federal law that provides additional protection for consumers who have purchased defective vehicles.
This law requires manufacturers to honor their warranties and provides a legal avenue for consumers to seek compensation if the manufacturer fails to do so. On the federal level, car buyers can even request the defendant (manufacturer) to pay for their attorney fees.
It all comes down to having a good lawyer, keeping records regarding communication with the vehicle manufacturer or dealership, and making sure the vehicle repair order forms are accurate. If all of these are in check, anyone can have a lemon car returned and receive compensation.