PRIVACY POLICY

Last Updated: February 23, 2026

Detailed Vehicle History (“Company,” “we,” “us,” or “our”) operates the website https://detailedvehiclehistory.com (the “Website”) and related services (collectively, the “Services”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Services.
If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect the following categories of information:


A. Personal Information You Provide

When you use our Services, we may collect:
  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment transaction details (processed via third-party payment providers)
  • VIN numbers and license plate numbers submitted
  • Account login credentials
  • Any information you provide when contacting customer support
You may choose not to provide certain information; however, this may limit your ability to use certain features of the Services.

B. Automatically Collected Information

When you access our Website, we may automatically collect:
  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Clickstream data
  • Cookies and tracking technologies
We use this information to improve website performance, enhance user experience, prevent fraud, and analyze traffic.

2. How We Use Your Information

We use collected information to:
  • Provide vehicle history reports and window stickers
  • Process transactions securely
  • Deliver purchased products instantly
  • Verify and manage accounts
  • Provide customer support
  • Detect fraud or misuse
  • Improve our Services
  • Communicate order confirmations and service updates
  • Send marketing communications (if you have not opted out)
We do not sell your personal information.

3. Payment Processing

All payments are processed through secure third-party payment providers such as:
  • Visa
  • Mastercard
  • Discover
  • American Express
  • PayPal
  • Bank Transfer
  • PayStack 
We do not store full credit card numbers on our servers.
Payment processors may collect and process your data in accordance with their own privacy policies. We encourage you to review their policies for more information.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies, including:
  • Google Analytics
  • Facebook Pixel
  • Retargeting tools
  • Advertising networks
These technologies help us:
  • Analyze traffic
  • Measure advertising performance
  • Improve website functionality
  • Personalize your experience
You can control cookies through your browser settings. Disabling cookies may impact certain website features.
We do not share mobile opt-in data or SMS consent information with third parties for marketing purposes.

5. Marketing Communications

If you opt in, we may send promotional emails about services, updates, or offers.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
We do not sell or rent your personal information to third parties.

6. Data Retention

We retain personal information only as long as necessary to:
  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud
VIN search data and transaction history may be retained for recordkeeping and fraud prevention purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
This includes:
  • Secure server environments
  • Encrypted payment processing
  • Restricted internal access to personal data
However, no system is completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

Under CCPA (California Residents)

You have the right to:
  • Request access to personal information we collect
  • Request deletion of your personal information
  • Request disclosure of categories of information collected
  • Opt out of certain data uses

Under GDPR (EU Residents, if applicable)

You may have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability

To exercise your rights, contact us at:
support@detailedvehiclehistory.com
We may verify your identity before processing requests.

9. Personal Information Deletion Process

If you wish to delete your account and associated personal information:
  1. 1.
    Submit a request via email to support@detailedvehiclehistory.com
  2. 2.
    We will verify your identity
  3. 3.
    Upon verification, we will initiate deletion
  4. 4.
    You will receive confirmation once deletion is completed
Certain information may be retained where required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

10. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing personal information.

11. Business Transfers

If Detailed Vehicle History is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We will notify users of any material changes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the Services constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:
Detailed Vehicle History
2196 3rd Ave #4001
New York, NY, United States
Email: support@detailedvehiclehistory.com
Phone: (800) 501-3071